{"id":9651,"date":"2023-02-13T21:54:00","date_gmt":"2023-02-14T02:54:00","guid":{"rendered":"https:\/\/pages.charlotte.edu\/aaron-toscano\/?page_id=9651"},"modified":"2023-02-13T21:56:09","modified_gmt":"2023-02-14T02:56:09","slug":"engl2116february15","status":"publish","type":"page","link":"http:\/\/pages.charlotte.edu\/aaron-toscano\/engl2116-014spring2023\/engl2116february15\/","title":{"rendered":"February 15th: Instructions for Users"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\"><strong>Plan for the Day<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>R\u00e9sum\u00e9 and Cover Letter Feedback<\/li>\n\n\n\n<li>Ch 10: Instructions, Procedures, and Policies<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>R\u00e9sum\u00e9 and Cover Letter Feedback<\/strong><\/h3>\n\n\n\n<p>I should be done commenting on everyone&#8217;s r\u00e9sum\u00e9s and cover letters by this evening (things have been a little tense around here). Remember, these are portfolio assignments, so you&#8217;ll have to revise them for your final portfolio&#8211;I grade on your process (and progress). Although the following suggestions aren&#8217;t for everyone, make sure you review some <strong><a href=\"https:\/\/pages.charlotte.edu\/aaron-toscano\/engl2116-014spring2023\/engl2116february15\/resumerevisions\/\">general suggestions for improvement located here<\/a><\/strong>.<\/p>\n\n\n\n<p>Everyone has revision to do, so don\u2019t let the amount of commenting scare you (too much). Re-read the assignment guidelines. <strong><span style=\"background-color: #FFFF00\">Also, and this is VERY important, please notice that I offer summative comments AND comments in annotations. In order to read all my comments, you might have to scroll right on your Canvas submission. If you don&#8217;t see my overall comments AND the annotations, you&#8217;re missing my entire feedback.<\/span><\/strong><\/p>\n\n\n\n<p>Don&#8217;t dismiss the above distinguishing <strong>Comments<\/strong> and <strong>Annotations<\/strong>. You must revise your portfolio work based on my suggested feedback. If you don&#8217;t see all that feedback, you might not revise your documents appropriately for the <strong><a href=\"https:\/\/pages.charlotte.edu\/aaron-toscano\/engl2116-014spring2023\/engl2116spring2023assignments\/\">Final Portfolio<\/a><\/strong>, which will seriously hurt your grade. If you don&#8217;t understand the above description, ask me now. Waiting until June 28th to learn the difference will be too late.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Ch 10: Instructions, Procedures, and Policies<\/strong><\/h3>\n\n\n\n<p>Chapter 10 shows us types of user documents&#8211;instructions, procedures, and policies&#8211;which we won&#8217;t spend much time on. However, below are a few key points:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>p. 276: Users don&#8217;t like to read instructions&#8230;so why do we bother having technical communication courses?<br>{Take a moment and think about the type of writing you will do or have done on the job. What type of communication situations do you or did you find yourself in?}<\/li>\n\n\n\n<li>p. 276-277: How will readers\/users approach the document? In other words, under what\/which context\/s will users read the document?<\/li>\n\n\n\n<li>p. 278: Limit instruction to one item<br>One idea per paragraph; one instruction per step (generally)<\/li>\n\n\n\n<li>p. 279: <strong>Case 10-1<\/strong>.The author starts by thinking about her audience. (See #2 under prewriting) For now, review Case Document <strong>10-1A<\/strong> and <strong>10-1B<\/strong>. Besides the audience analysis, what revisions (and why) make <strong>10-1B<\/strong>&nbsp;the more effective document?<\/li>\n\n\n\n<li>p. 303 (yeah&#8230;almost missed it): What are some differences between print and online instructions? Consider the following:\n<ul class=\"wp-block-list\">\n<li>Audience and Purpose<\/li>\n\n\n\n<li>Context<\/li>\n\n\n\n<li>Readability<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>p. 304: <strong>Case 10-4_A&amp;B<\/strong>. There&#8217;s no audience profile for this document, so let&#8217;s think of one. Who is the audience? Consider the following:\n<ul class=\"wp-block-list\">\n<li>Primary, Secondary, other audiences&#8211;what&#8217;s the audience scope?<\/li>\n\n\n\n<li>How technically savvy is the audience?<\/li>\n\n\n\n<li>How amenable to change is the audience?\n<ul class=\"wp-block-list\">\n<li>Really think about this one&#8230;Who communicates this information to the audience? Thinking back to last week&#8217;s discussion, how might the writer have to approach the audience? Can he or she be direct? Consider hostile vs. friendly audiences.<\/li>\n\n\n\n<li>Also, what are the surface changes that make the revision (10-4B) a more effective revision?<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>If interested in a system that wasn&#8217;t adopted by a group, check out <strong><a rel=\"noreferrer noopener\" href=\"http:\/\/rosalindwilliams.com\/writing\/retooling\/allmelt\/\" target=\"_blank\">Reengineering at MIT<\/a><\/strong>. Read para. 9, which starts out with &#8220;At MIT, reengineering was defined as&#8230;&#8221;\n<ul class=\"wp-block-list\">\n<li>This is more of an FYI and won&#8217;t be on any exam.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p>You ought to refer back to Chapter 10 for your future assignments, especially your <strong><a href=\"https:\/\/pages.charlotte.edu\/aaron-toscano\/engl2116-014spring2023\/engl2116spring2023assignments\/\">set of instructions assignment<\/a><\/strong> for June 9th. Chapter 10 has a useful &#8220;Checklist for Developing Instructions\/Procedures&#8221; on p. 303. Although you might not find all of these questions relevant, they should help you think through your approach to creating technical documents.<\/p>\n\n\n\n<p>Below I have some topics that could have procedures\/instructions.  I&#8217;m not expecting you to create a document based on any of these for your assignment, but I do want you to consider how you might start thinking about your approach to a document based on the topic. I do realize that their are multiple audiences and different contexts for these topics, and that&#8217;s important to think about because different audiences and purposes might require totally different documents:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>How to find store deals (on products, services, etc.)<\/li>\n\n\n\n<li>How to be a cool person<\/li>\n\n\n\n<li>How to change a water purification filter (i.e., Brita, Pur, etc.)<\/li>\n\n\n\n<li>How to excavate at\/for an archeological site<\/li>\n\n\n\n<li>How to be safe walking at night<\/li>\n\n\n\n<li>How to properly maintain social distancing during a pandemic<\/li>\n\n\n\n<li>What to do in case of a fire<\/li>\n<\/ul>\n\n\n\n<p>What rule does the above list violate?<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Homework and Future Work<\/strong><\/h3>\n\n\n\n<p>Remember, you have your <strong><a href=\"https:\/\/pages.charlotte.edu\/aaron-toscano\/engl2116-014spring2023\/engl2116spring2023assignments\/\">Prose Revision assignment<\/a><\/strong> (three paragraphs) due <strong>TODAY<\/strong>&#8211;Wednesday (2\/15) and your&nbsp;<strong><a href=\"https:\/\/pages.charlotte.edu\/aaron-toscano\/engl2116-014spring2023\/engl2116spring2023assignments\/\">Set of Instructions assignment<\/a><\/strong>&nbsp;due Wednesday (2\/22).<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Plan for the Day R\u00e9sum\u00e9 and Cover Letter Feedback I should be done commenting on everyone&#8217;s r\u00e9sum\u00e9s and cover letters by this evening (things have been a little tense around here). Remember, these are portfolio assignments, so you&#8217;ll have to revise them for your final portfolio&#8211;I grade on your process (and progress). Although the following [&hellip;]<\/p>\n","protected":false},"author":598,"featured_media":0,"parent":9408,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"jetpack_post_was_ever_published":false,"footnotes":""},"class_list":["post-9651","page","type-page","status-publish","hentry"],"jetpack_shortlink":"https:\/\/wp.me\/P2HAOx-2vF","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"http:\/\/pages.charlotte.edu\/aaron-toscano\/wp-json\/wp\/v2\/pages\/9651","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/pages.charlotte.edu\/aaron-toscano\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/pages.charlotte.edu\/aaron-toscano\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/pages.charlotte.edu\/aaron-toscano\/wp-json\/wp\/v2\/users\/598"}],"replies":[{"embeddable":true,"href":"http:\/\/pages.charlotte.edu\/aaron-toscano\/wp-json\/wp\/v2\/comments?post=9651"}],"version-history":[{"count":3,"href":"http:\/\/pages.charlotte.edu\/aaron-toscano\/wp-json\/wp\/v2\/pages\/9651\/revisions"}],"predecessor-version":[{"id":9656,"href":"http:\/\/pages.charlotte.edu\/aaron-toscano\/wp-json\/wp\/v2\/pages\/9651\/revisions\/9656"}],"up":[{"embeddable":true,"href":"http:\/\/pages.charlotte.edu\/aaron-toscano\/wp-json\/wp\/v2\/pages\/9408"}],"wp:attachment":[{"href":"http:\/\/pages.charlotte.edu\/aaron-toscano\/wp-json\/wp\/v2\/media?parent=9651"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}