Does your department use a networked Toshiba printer with access codes?

Windows

If you are on a Windows PC, you should see this pop-up after printing your job.  Enter the code provided by your department and your job should print successfully.

Mac

On a Mac, there is no pop-up for the department code when you click print; it appears that the job is sent, yet nothing comes out of the printer.  This often happens when you have not set the department code in the printing preferences. …