
{"id":3748,"date":"2017-09-18T21:33:33","date_gmt":"2017-09-18T21:33:33","guid":{"rendered":"http:\/\/pages.uncc.edu\/aaron-toscano\/?page_id=3748"},"modified":"2018-02-07T22:36:35","modified_gmt":"2018-02-07T22:36:35","slug":"visual-perception-culture-and-rhetoric","status":"publish","type":"page","link":"https:\/\/pages.charlotte.edu\/aaron-toscano\/topicstoanalyze\/rhetoric-an-introduction\/visual-perception-culture-and-rhetoric\/","title":{"rendered":"Visual Perception, Culture, and Rhetoric"},"content":{"rendered":"<h1 class=\"style8\" align=\"left\"><b>Perception, Culture, and Rhetoric<\/b><\/h1>\n<p class=\"style8\" align=\"left\">It&#8217;s time for some group work. I have a &#8220;complex fold document&#8221; and an &#8220;accordian fold&#8221; document to show and discuss: <strong><a href=\"http:\/\/www.vonage.com\/downloads\/Vonage_Easy_Setup_Guide_VPORTAL.pdf\" target=\"_blank\" rel=\"noopener\">The Vonage V-Portal Phone Adapter<\/a><\/strong> (a PDF version).<\/p>\n<p class=\"style8\" align=\"left\">Possible Group Work<\/p>\n<p class=\"style8\" align=\"left\">Now, if we have time, let&#8217;s get into groups and examine the following documents to determine their layout, construction, and supratextual elements affect the documents&#8217; use. Consider the PDFs as documents intended to be printed.<\/p>\n<p class=\"style8\" align=\"left\">If we&#8217;re short on time, analyze these in two weeks, and write up a response based on the criteria in <strong><a href=\"#media\">the next section<\/a><\/strong>. We&#8217;ll discuss these then as a larger class, and I&#8217;ll also ask you to post this on\u00a0your web pages. Just have something electronic (e.g., Word Doc), so you can cut and paste the text into a window.<\/p>\n<p class=\"style12\" align=\"left\">Group\/Row #1<\/p>\n<ul class=\"style12\">\n<li><strong><a href=\"http:\/\/www.wikihow.com\/Ride-the-New-York-City-Subway\">How to Ride NYC&#8217;s Subway<\/a><\/strong> (wikiHow)<\/li>\n<\/ul>\n<p class=\"style12\" align=\"left\">Group\/Row #2<\/p>\n<ul class=\"style12\">\n<li><strong><a href=\"http:\/\/www.itsmarta.com\/how-to-ride-marta.aspx\">How to Ride MARTA<\/a><\/strong> (webpage)<\/li>\n<\/ul>\n<p class=\"style12\" align=\"left\">Group\/Row #3<\/p>\n<ul class=\"style12\">\n<li><strong><a href=\"http:\/\/www.charmeck.org\/city\/charlotte\/cats\/lynx\/ridinglynx\/Pages\/default.aspx\">How to Ride CATS Lynx<\/a><\/strong> (webpage)<\/li>\n<\/ul>\n<p class=\"style12\" align=\"left\">Group\/Row #4<\/p>\n<ul class=\"style12\">\n<li><strong><a href=\"http:\/\/web.mta.info\/nyct\/subway\/howto_sub.htm\">How to Ride NYC&#8217;s Subway<\/a><\/strong> (MTA)<\/li>\n<\/ul>\n<p class=\"style12\" align=\"left\">Group\/Row #5<\/p>\n<ul class=\"style12\">\n<li><strong><a href=\"http:\/\/www.bart.gov\/guide\/index.aspx\">How to Ride the Bay Area&#8217;s Subway<\/a><\/strong> (BART)<\/li>\n<\/ul>\n<p class=\"style12\" align=\"left\">Group\/Row #6<\/p>\n<ul class=\"style12\">\n<li><a name=\"media\"><\/a><strong><a href=\"http:\/\/www.transitchicago.com\/riding_cta\/how_to_guides\/ridingthetrain.aspx\">How to ride Chicago&#8217;s Trains<\/a><\/strong> (The &#8216;L&#8217;)<\/li>\n<\/ul>\n<p class=\"style8\" align=\"left\">Additionally, don&#8217;t forget to consider the document for perceptual, cultural, and rhetorical perspectives.<\/p>\n<h1 class=\"style8\" align=\"left\"><b>Media<\/b><\/h1>\n<p class=\"style8\" align=\"left\">Continuing in your groups, discuss the following with regard to your document:<\/p>\n<ul>\n<li class=\"style8\">Conventions\n<ul>\n<li>User Expectations<\/li>\n<li>Organizational Preference<\/li>\n<li>Industry Standards<\/li>\n<\/ul>\n<\/li>\n<li class=\"style8\">Human Factors\n<ul>\n<li>User Needs<\/li>\n<li>User Context<\/li>\n<li>User Resources (compatibility)<\/li>\n<\/ul>\n<\/li>\n<li class=\"style8\">Transformation\n<ul>\n<li>Don&#8217;t worry about cost for now, but when do you expect your document to change? Think for a minute or two before you ask, &#8220;What exactly are you looking for?&#8221;<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p class=\"style8\" align=\"left\">What should you know about your audience&#8217;s technical limitations (their tools)?<\/p>\n<ul>\n<li class=\"style8\"><strong><a href=\"http:\/\/webpages.uncc.edu\/~atoscano\/images\/MEastin.jpg\">Why might you not want to use Dr. Eastin&#8217;s screen as an example of typical monitors?<\/a><\/strong><\/li>\n<\/ul>\n<p class=\"style8\"><b>Visual Culture<\/b><\/p>\n<p class=\"style8\" align=\"left\">Being the cultural, social creatures that we are, much of our visual world is shaped by our experiences. I know some don&#8217;t like to hear this, but we are rarely able to free ourselves from the cultures into which we&#8217;re born. <strong>Even the choices you think you have are simply choices on a cultural menu<\/strong>, a grouping of ideas, values, practices, etc. that are socially constructed.<\/p>\n<p class=\"style8\" align=\"left\">A former professor of mine told our class that people hate being told that their culture is based on societal constructions and has no connection to absolute truth: (paraphrased from memory) &#8220;cultural pride deals in <strong>absolute<\/strong> value or worth\u2014they don\u2019t want to hear it\u2019s contextual&#8221; (Thomas Van).<\/p>\n<p class=\"style8\" align=\"left\">But there&#8217;s good news about cultural constructions and perceptions. Because members of a culture share commons backgrounds and ideologies, designers can tap into that shared knowledge. You might not be conscious of it, but, when you use idioms, refer to <em>Entourage<\/em> episodes, and use language, you&#8217;re engaging in socially constructed activities. Some topics for us (page numbers refer to Kimball and Hawkins <em>Document Design<\/em>):<\/p>\n<ul>\n<li class=\"style8\">Visual cues\n<ul>\n<li class=\"style8\">&#8220;Visual culture influences how we <strong><a href=\"http:\/\/dictionary.reference.com\/browse\/ascribe?s=t\">ascribe<\/a><\/strong> <em>meaning<\/em> to what we see&#8221; (p. 54)<\/li>\n<li class=\"style8\">We conform to &#8220;rules&#8221; unconsciously: &#8220;Internalizing rules reduces our cognitive load, allowing us simply to follow the conventions&#8230;&#8221; (p. 54).<\/li>\n<li class=\"style8\">Think of <strong><a href=\"http:\/\/en.wikipedia.org\/wiki\/CPU_cache\">cached memory in a CPU<\/a><\/strong> or <strong><a href=\"http:\/\/en.wikipedia.org\/wiki\/Kernel_(operating_system)\">kernel space<\/a><\/strong> in computing. Also, think about how long it takes for you to log onto a new computer for the first time in the library.<\/li>\n<\/ul>\n<\/li>\n<li class=\"style8\"><strong><a href=\"http:\/\/en.wikipedia.org\/wiki\/Semiotics\">Semiotics<\/a><\/strong>: how meaning is constructed or understood; signs and symbols for concepts\/objects in the referential world (pp. 57-59)\n<ul>\n<li class=\"style10\">Signifiers: Icons, Indexes, and Symbols<\/li>\n<li class=\"style10\">Signified: concept the signifiers point to<\/li>\n<\/ul>\n<\/li>\n<li><strong><a href=\"http:\/\/en.wikipedia.org\/wiki\/Charles_Sanders_Peirce\">Charles Saunders Peirce&#8217;s<\/a><\/strong> contribution\n<ul>\n<li>icon: signs that look like the thing they signify; a representational item.<\/li>\n<li>index: indication; signs that have a clear connection to whatever they signify.\n<ul>\n<li>Of course, most of us call the computer application signs &#8220;icons&#8221; even though they are indexes (e.g., the house graphic to get to a home page).<\/li>\n<li>Also, &#8220;index&#8221; means something specific to programmers.The meanings change based on context, but, as I&#8217;ve mentioned, we should try to use this new vocabulary accurately.<\/li>\n<\/ul>\n<\/li>\n<li class=\"style10\">symbol: signs with an arbitrary relationship (but intersubjective agreement most likely) to whatever they signify.\n<ul>\n<li class=\"style10\"><em>philosophy note<\/em>: if this were a philosophy class, we might debate whether or not all icons and indexes were actually just symbols&#8211;arbitrary signifiers agreed upon by communities.<\/li>\n<li class=\"style8\">&#8220;The constellation of possible meanings that surround a sign relies almost entirely on culture, society, and usage&#8221; (p. 59).<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li class=\"style8\">Language conventions (visual language)\n<ul>\n<li class=\"style8\"><a name=\"InterculturalComm\"><\/a><strong><a href=\"https:\/\/en.wikipedia.org\/wiki\/Hegemony\">hegemony<\/a><\/strong>: &#8220;the tendency of particular ideas, usually associated with powerful people, institutions, or even general cultures, to limit and even control the ways we interact and communicate&#8221; (p. 60).<\/li>\n<li class=\"style8\">&#8220;power plays a role in how meaning gets attached to signs&#8221; (p. 59).<\/li>\n<\/ul>\n<\/li>\n<li class=\"style8\"><a name=\"visualrhetoric\"><\/a><strong><a href=\"http:\/\/webpages.uncc.edu\/atoscano\/images\/nosubmarines.jpg\">Intercultural Communication<\/a><\/strong> and design\n<ul>\n<li class=\"style8\">Globalization&#8211;having one version that attempts to reach all or as many cultures as possible\n<ul>\n<li class=\"style8\">What&#8217;s the most common language on the planet?<\/li>\n<li><strong><a href=\"https:\/\/lh6.googleusercontent.com\/ichLw1j3iFWW10WmuFPDxuX0AmCa2kssbahrYDGA_0Ukh5w1dEzDLHsbGUmt6pq7MK43wp6-4hUeprUctVQrqs3VChdcaR17c2AvLoCxtT2985eGlSI\">Is this an effective intercultural design?<\/a><\/strong><\/li>\n<\/ul>\n<\/li>\n<li class=\"style8\">Localization&#8211;different versions for different cultures<\/li>\n<\/ul>\n<\/li>\n<li class=\"style8\"><a name=\"visualrhetoric\"><\/a>Language and hegemony&#8230;anyone have a word suggestion?<\/li>\n<\/ul>\n<h2 class=\"style8\" align=\"left\"><b>Visual Rhetoric<\/b><\/h2>\n<p class=\"style8\" align=\"left\">Ok, I know what you&#8217;re thinking: Isn&#8217;t rhetoric just BS&#8230;empty political speech? While empty political speech is <em>a<\/em> definition of rhetoric, it&#8217;s too reductive a definition for enlightened college students such as yourselves. Rhetoric is much more involved than the unfortunate popular definition. For this class (and others) you should have a broader view of rhetoric. I like to define rhetoric as <em>what builds meaning into something<\/em>. That <em>something<\/em> can be an object, belief, event, or system, but, whatever it is, meaning is attached personally and culturally.<\/p>\n<ul>\n<li>There is never a non-rhetorical use of language&#8230;of communication. <strong><a href=\"http:\/\/xkcd.com\/552\/\">Well, maybe&#8230;<\/a><\/strong><\/li>\n<li>Professional ethos\n<ul>\n<li>A well-designed document conveys a professional ethos.<\/li>\n<li>A poorly designed document conveys an unprofessional (or worse) ethos.<\/li>\n<li>Both types of ethos&#8211;professional and unprofessional&#8211;contribute to how audiences interpret the credibility of an author\/speaker\/rhetor.<\/li>\n<li>Yes, there&#8217;s such a thing as negative ethos. Give me an example.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p class=\"style8\" align=\"left\">Take the following words for example: Communism and Feminism. Both have denotations and connotations. The denotative definitions (from the dictionary) are below.<\/p>\n<ul>\n<li class=\"style8\"><strong><a href=\"http:\/\/dictionary.reference.com\/browse\/Communism\">Communism<\/a><\/strong>: an economic system based on total equality and ownership of the means of production.<\/li>\n<li class=\"style8\"><strong><a href=\"http:\/\/dictionary.reference.com\/browse\/feminism\">Feminism<\/a><\/strong>: a philosophy recognizing and attempting to change women&#8217;s subordinate status in patriarchal society; a philosophy promoting the equality of all people.<\/li>\n<\/ul>\n<p class=\"style8\" align=\"left\">Connotations are the feelings, allusions, and values a group (such as a culture) associates with certain words. Likewise, rhetoric describes what gives messages (even visual ones) their meaning&#8211;explicitly and implicitly. Some topics for us:<\/p>\n<ul>\n<li class=\"style8\">Three aspects of Rhetoric from Aristotle\n<ul>\n<li class=\"style8\"><strong><a href=\"http:\/\/en.wikipedia.org\/wiki\/Ethos\">Ethos<\/a><\/strong>: characterization of a speaker or author; presentation of one&#8217;s character or credibility. {Remember, ethos has two parts to it.}\n<ul>\n<li class=\"style8\">Please note: we&#8217;ve come nearly 2500 years since Aristole. Don&#8217;t think that ethos is limited to just credibility of a speaker. Characteristics of a document contribute to an audience&#8217;s sense of the ethos conveyed by the document (and author but, in technical communication, documents convey an organization&#8217;s ethos).<\/li>\n<\/ul>\n<\/li>\n<li class=\"style8\"><strong><a href=\"http:\/\/en.wikipedia.org\/wiki\/Pathos\">Pathos<\/a><\/strong>: appeal to emotions; evoking emotional responses.<\/li>\n<li class=\"style8\"><strong><a href=\"http:\/\/en.wikipedia.org\/wiki\/Logos\">Logos<\/a><\/strong>: appeals to logic or facts in a message.<\/li>\n<\/ul>\n<\/li>\n<li class=\"style8\">User-Centered Design:\n<ul>\n<li>Learnability: Can a user figure it out?<\/li>\n<li>Efficiency: Can a user get through the document quickly and accurately?<\/li>\n<li>Memorability: Do users become habituated to the document&#8217;s use?<\/li>\n<li>Error avoidance: Can users avoid errors with the document?<\/li>\n<li>Subjective satisfaction: Does the document fulfill the users&#8217; needs (for the object, system or device being explained)?<\/li>\n<\/ul>\n<\/li>\n<li class=\"style8\"><strong>Usability testing<\/strong>&#8230;I know an excellent class for this subject! <a name=\"hegemony\"><\/a>For now, though, just understand the importance of putting yourself into the perspective of a user, but recognize that you can&#8217;t know EVERYTHING about your audiences.<\/li>\n<\/ul>\n<h2 class=\"style8\" align=\"left\"><b>We All Love Visuals<\/b><\/h2>\n<p class=\"style8\" align=\"left\">In case I didn&#8217;t show these already, let&#8217;s take a look at a video and other visuals to help us think about Visual Perception, Visual Culture, and Visual Rhetoric.<\/p>\n<p class=\"style8\" align=\"left\">Has anyone seen <em>Super Size Me<\/em>? <strong><a href=\"http:\/\/www.youtube.com\/watch?v=2oFpUW11RPs&amp;feature=related\">Kids say the darndest things!<\/a><\/strong><\/p>\n<p class=\"style8\" align=\"left\"><strong><a href=\"http:\/\/pages.uncc.edu\/aaron-toscano\/rhetoric-an-introduction\/visualperception\/\">Ever wondered why video of TVs and computer monitors have a scrolling line?<\/a><\/strong><\/p>\n<p class=\"style8\" align=\"left\"><strong><a href=\"http:\/\/pages.uncc.edu\/aaron-toscano\/rhetoric-an-introduction\/visualculture\/\">What hegemonic principles are at work in these images?<\/a><\/strong><\/p>\n<p class=\"style8\" align=\"left\"><strong><a href=\"http:\/\/pages.uncc.edu\/aaron-toscano\/rhetoric-an-introduction\/visualrhetoric\/\">What are the rhetorical attributes of these images and web pages?<\/a><\/strong><\/p>\n<p class=\"style8\" align=\"left\">In groups of 2, find an image and discuss its meaning in terms of culture or rhetoric. I realize that culturally defined meaning falls under &#8220;rhetoric,&#8221; but, for tonight, try to separate the two.<\/p>\n<p class=\"style8\" align=\"left\">For instance, culturally, what can be said about this image:<\/p>\n<p class=\"style8\" align=\"left\"><a href=\"http:\/\/pages.uncc.edu\/aaron-toscano\/wp-content\/uploads\/sites\/121\/2014\/09\/knifeandfork.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-thumbnail wp-image-872\" src=\"http:\/\/pages.uncc.edu\/aaron-toscano\/wp-content\/uploads\/sites\/121\/2014\/09\/knifeandfork-150x150.jpg\" alt=\"knife and fork\" width=\"150\" height=\"150\" srcset=\"https:\/\/pages.charlotte.edu\/aaron-toscano\/wp-content\/uploads\/sites\/121\/2014\/09\/knifeandfork-150x150.jpg 150w, https:\/\/pages.charlotte.edu\/aaron-toscano\/wp-content\/uploads\/sites\/121\/2014\/09\/knifeandfork.jpg 280w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><\/a><\/p>\n<p class=\"style8\" align=\"left\">In American culture, we generally eat using these utensils. In fact, it&#8217;s so common to think of a meal needing to be consumed using forks and knives, that the above is an <strong>index<\/strong> (but could be an icon for forks and knives) that refers to a place to eat&#8211;most likely a restaurant. In fact, look at how <strong><a href=\"https:\/\/www.google.com\/maps\/search\/restaurants\/@35.3281115,-80.7471794,13z\/data=!3m1!4b1\" target=\"_blank\" rel=\"noopener\">Google Maps displays restaurants in Charlotte, NC<\/a><\/strong>. Even if you&#8217;re most likely going to eat Buffalo Wings or Burgers and\u00a0fries, the fork-and-knife index is used for &#8220;restaurant&#8221; generically.<\/p>\n<p class=\"style8\" align=\"left\">Rhetorically, though, this &#8220;sign&#8221; follows the above described convention of eating with a fork and knife, but that doesn&#8217;t immediately bring to mind persuasion. However, if the above sign were used by, say, a reviewer to point out favorable\/popular restaurants, then we would claim the sign is an appeal to ethos because some critic established (and audiences agree) that the sign refers to <em>good<\/em> places to eat. Consider stars for rating the quality of a place (e.g., a 5-star restaurant is quite posh or, at least, reviewers think it has good food).<\/p>\n<p class=\"style8\" align=\"left\">Now, as you&#8217;re driving down the highway (with your phone turned off or put aside), you may come to <strong><a href=\"https:\/\/i.kinja-img.com\/gawker-media\/image\/upload\/s--iKm4fYi_--\/c_fill,fl_progressive,g_center,h_450,q_80,w_800\/jnue6ldntugoulohipkq.png\">a blue sign with various smaller signs<\/a><\/strong> that refer to specific places (i.e., restaurants, gas stations, lodging, and attractions) usually with miles noted. My knee jerk reaction would be to call these <strong>icons<\/strong>, but, considering the fact that the restroom sign&#8211;possibly pointing to an actual restroom&#8211;is an <strong>index<\/strong>, I guess the restaurant images are also indexes. If you want to think further on this, check out the below links. Basically, know your audience. A lay audience with no knowledge of <strong><a href=\"http:\/\/en.wikipedia.org\/wiki\/Ferdinand_de_Saussure\">Saussure<\/a><\/strong> or <strong><a href=\"http:\/\/en.wikipedia.org\/wiki\/Charles_Sanders_Peirce\">Peirce<\/a><\/strong> isn&#8217;t going to scoff at you equating icons with indexes.<a name=\"chapter3\"><\/a> However, know that users should be able to quickly identify the meaning of an icon or index (or symbol&#8211;<strong><a href=\"http:\/\/www.textileaffairs.com\/c-common.htm\">think laundry symbols<\/a><\/strong>). Don&#8217;t expect them to labor over the possible meanings; instead, ask &#8220;what does this icon or index <strong><em>immediately<\/em><\/strong> convey?&#8221;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Perception, Culture, and Rhetoric It&#8217;s time for some group work. I have a &#8220;complex fold document&#8221; and an &#8220;accordian fold&#8221; document to show and discuss: The Vonage V-Portal Phone Adapter (a PDF version). Possible Group Work Now, if we have time, let&#8217;s get into groups and examine the following documents to determine their layout, construction, [&hellip;]<\/p>\n","protected":false},"author":598,"featured_media":0,"parent":104,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"jetpack_post_was_ever_published":false,"footnotes":""},"class_list":["post-3748","page","type-page","status-publish","hentry"],"jetpack_shortlink":"https:\/\/wp.me\/P2HAOx-Ys","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/pages.charlotte.edu\/aaron-toscano\/wp-json\/wp\/v2\/pages\/3748","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pages.charlotte.edu\/aaron-toscano\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pages.charlotte.edu\/aaron-toscano\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pages.charlotte.edu\/aaron-toscano\/wp-json\/wp\/v2\/users\/598"}],"replies":[{"embeddable":true,"href":"https:\/\/pages.charlotte.edu\/aaron-toscano\/wp-json\/wp\/v2\/comments?post=3748"}],"version-history":[{"count":6,"href":"https:\/\/pages.charlotte.edu\/aaron-toscano\/wp-json\/wp\/v2\/pages\/3748\/revisions"}],"predecessor-version":[{"id":4291,"href":"https:\/\/pages.charlotte.edu\/aaron-toscano\/wp-json\/wp\/v2\/pages\/3748\/revisions\/4291"}],"up":[{"embeddable":true,"href":"https:\/\/pages.charlotte.edu\/aaron-toscano\/wp-json\/wp\/v2\/pages\/104"}],"wp:attachment":[{"href":"https:\/\/pages.charlotte.edu\/aaron-toscano\/wp-json\/wp\/v2\/media?parent=3748"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}