How does the Information Help Desk act as a democratic community?
The Help Desk aligns with Kranich’s view on community support by ensuring that all individuals have equal access to resources and assistance. Kranich emphasized the importance of accessibility in a democratic society, where no one should be left behind due to lack of knowledge or support. The Help Desk provides a space where students and faculty can receive help with any challenges they face, ensuring that everyone has the tools and knowledge to succeed. This democratic approach to support fosters a sense of trust and belonging within the community, where mutual assistance is a core value.