{"id":632,"date":"2022-03-28T14:35:37","date_gmt":"2022-03-28T18:35:37","guid":{"rendered":"https:\/\/pages.charlotte.edu\/math-placement\/?page_id=632"},"modified":"2022-05-11T16:50:04","modified_gmt":"2022-05-11T20:50:04","slug":"technical-support","status":"publish","type":"page","link":"https:\/\/pages.charlotte.edu\/math-placement\/technical-support\/","title":{"rendered":"Technical Support"},"content":{"rendered":"\n<p><strong>My computer doesn&#8217;t support Respondus Monitor. How can I take the assessment?<\/strong> If you do not have access to a Mac or PC with a working web camera, you can <a rel=\"noreferrer noopener\" href=\"https:\/\/library.charlotte.edu\/check-out-request\/borrow-laptops\" target=\"_blank\">borrow one for free from the Atkins Library for up to 21 days<\/a>. Alternatively, you can make an appointment with Ree Linker (<a rel=\"noreferrer noopener\" href=\"mailto:jlinker2@uncc.edu\" target=\"_blank\">jlinker2@uncc.edu<\/a>) to take the assessment in the Math Learning Center on the third floor of the Fretwell building on campus (FRET 330).  Note that the assessment cannot be taken on a Chromebook.<\/p>\n\n\n\n<p><strong>What do I do if my web browser gets stuck or my computer crashes while I&#8217;m taking the Placement Assessment?&nbsp;<\/strong>Simply close the browser, or log out and log back in. ALEKS will resume the Placement Assessment exactly where you left off, with no loss of your previous answers.<\/p>\n\n\n\n<p><strong>Where can I get help with ALEKS?<\/strong><\/p>\n\n\n\n<p><a href=\"http:\/\/www.aleks.com\/faqs\/technical\" target=\"_blank\" rel=\"noreferrer noopener\">http:\/\/www.aleks.com\/faqs\/technical&nbsp;(Links to an external site.)<\/a><\/p>\n\n\n\n<p><a href=\"http:\/\/support.aleks.com\/assess_placement\" target=\"_blank\" rel=\"noreferrer noopener\">http:\/\/support.aleks.com\/assess_placement<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>My computer doesn&#8217;t support Respondus Monitor. How can I take the assessment? If you do not have access to a Mac or PC with a working web camera, you can borrow one for free from the Atkins Library for up to 21 days. Alternatively, you can make an appointment with Ree Linker (jlinker2@uncc.edu) to take [&hellip;]<\/p>\n","protected":false},"author":2990,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"jetpack_post_was_ever_published":false,"footnotes":""},"coauthors":[5],"class_list":["post-632","page","type-page","status-publish","hentry"],"jetpack_shortlink":"https:\/\/wp.me\/P3rqpf-ac","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/pages.charlotte.edu\/math-placement\/wp-json\/wp\/v2\/pages\/632","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pages.charlotte.edu\/math-placement\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pages.charlotte.edu\/math-placement\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pages.charlotte.edu\/math-placement\/wp-json\/wp\/v2\/users\/2990"}],"replies":[{"embeddable":true,"href":"https:\/\/pages.charlotte.edu\/math-placement\/wp-json\/wp\/v2\/comments?post=632"}],"version-history":[{"count":4,"href":"https:\/\/pages.charlotte.edu\/math-placement\/wp-json\/wp\/v2\/pages\/632\/revisions"}],"predecessor-version":[{"id":700,"href":"https:\/\/pages.charlotte.edu\/math-placement\/wp-json\/wp\/v2\/pages\/632\/revisions\/700"}],"wp:attachment":[{"href":"https:\/\/pages.charlotte.edu\/math-placement\/wp-json\/wp\/v2\/media?parent=632"}],"wp:term":[{"taxonomy":"author","embeddable":true,"href":"https:\/\/pages.charlotte.edu\/math-placement\/wp-json\/wp\/v2\/coauthors?post=632"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}