Bio
Cliff Scott’s research examines the relationships among formal and informal organizational communication processes, high reliability organizing, identity, and occupational safety. Much of his research focuses on how post incident discussion among first responders enables and constrains their capacity to learn from emergency incidents and continuously improve the safety and reliability of their operations. His research appears in a variety of journals, including Communication Theory, Human Resource Management, Management Communication Quarterly, Human Relations, Journal of Applied Communication Research, Safety Science, and the American Journal of Health Behavior.
Education
- B.S., Bradley University, 1997
- M.A., Northern Illinois University, 2001
- Ph.D., Arizona State University, 2005
Areas of Interest
- Occupational safety and reliability seeking organizations
- Workplace meetings, especially the use of debriefs to enhance organizational learning and continuous improvement
- Organizational socialization
- Communication audits
Research-Projects
- Beginning work on a new area of research about how gig workers use communication to manage occupational safety and various forms of risk
- Developing a theoretical framework for explaining the concept of organizational meeting culture–how organizations develop, maintain, and occasionally transform the values and practices that comprise how they do (and don’t do) meetings
For more information about my research and publications, see my ResearchGate and Academia.edu profiles.
Teaching-Courses
- organizational communication
- leadership communication
- communication theory
- advanced qualitative data analysis
- risk, crisis, & organizational reliability
- leadership training & organizational development