Faculty Connections
Faculty Connections

About this site

Faculty Connections is an aggregation of UNC Charlotte faculty profiles.

Full-time faculty who want to update their profile information, see:
Connection Update

UNC Charlotte faculty and staff can log in with their NinerNET user accounts.
Log In

Colleges & Departments

  • ►Belk College of Business
    • ►Business Info Systems/Operations
    • ►Economics
    • ►Finance
    • ►Management
    • ►Marketing
    • ►Turner School of Accountancy
  • ►College of Arts + Architecture
    • ►Art & Art History
    • ►Dance
    • ►Music
    • ►Performing Arts Services
    • ►School of Architecture
    • ►Theatre
  • ►College of Computing & Informatics
    • ►Bioinformatics and Genomics
    • ►Bioinformatics Research Center
    • ►Computer Science
    • ►Software & Information Systems
  • ►College of Education
    • ►Counseling
    • ►Ctr For STEM Education
    • ►Educational Leadership
    • ►Middle Grades Secondary & K-12
    • ►Reading & Elementary ED
    • ►School & Community Partnerships
    • ►Special Ed & Child Dev
  • ▼College of Health & Human Services
    • ►Appl Phys Hlth & Clin Sci
    • ►Kinesiology
    • ▼Public Health Sciences
      • Ahmed Arif
      • Alicia Dahl
      • Andrew R Harver
      • Apryl Alexander
      • Betria Stinson
      • Candace Brown
      • Chelsea Demarest
      • Corrine Wilsey
      • Crystal N Piper
      • Elena A Platonova
      • Elizabeth F Racine
      • Jessamyn Bowling
      • Jessica Escobar DeMarco
      • Jose Diaz Vasquez
      • Keith Carnes
      • Larissa R Huber
      • Laura Gunn
      • Lauren Wallace
      • Lorenzo Hopper
      • Mara Hollander
      • Meagan Zarwell
      • Melinda Forthofer
      • Michael Dulin
      • Michael E Thompson
      • Monika Sawhney
      • Patrick Robinson
      • Pilar Zuber
      • Rajib Paul
      • Redwan Bin Abdul Baten
      • Rob Cramer
      • Samantha Cacace
      • Sarah B Laditka
      • Sharon G Portwood
      • Shi Chen
      • Soma Nag
    • ►School of Nursing
    • ►School of Social Work
    • Auguste Barfield
    • Catrine Tudor-Locke
    • Cheryl Waites Spellman
    • Dustin Smith
    • Frances Ferrante
    • Franck Diaz Garelli
    • George Shaw, Jr.
    • Jan Warren-Findlow
    • Jane Neese
    • Mara Hollander
    • Mark DeHaven
    • Mya Wilson
    • Ticola Ross
  • ►College of Liberal Arts & Sciences
    • ►Africana Studies
    • ►Anthropology
    • ►Biological Sciences
    • ►Chemistry
    • ►Communication Studies
    • ►Criminal Justice and Criminology
    • ►English
    • ►Geography and Earth Sciences
    • ►Global Studies
    • ►History
    • ►Languages and Culture Studies
    • ►Mathematics and Statistics
    • ►Philosophy
    • ►Physics and Optical Science
    • ►Political Science and Public Administration
    • ►Psychological Science
    • ►Religious Studies
    • ►Sociology
    • ►Writing, Rhetoric, and Digital Studies
  • ►Lee College of Engineering
    • ►Civil and Environmental Engr
    • ►Electrical & Computer Engineering
    • ►Engineering Tech & Constr Mgmt
    • ►EPIC
    • ►Mech Engineering & Engineering Sci
    • ►Student Dev & Success
    • ►Systems Engin & Engin Management
  • ►School of Data Science (SDS)

Programs, Centers & Initiatives

  • ►Center for Applied Geographic Information Science
  • ►Metropolitan Studies
    • ►Urban Institute

Top Links

  • performing arts
  • art
  • visual arts
  • architecture
  • diversity
  • music
  • gender
  • culture
  • theatre
  • design
  • education
  • race
  • arts and community
  • arts education
  • dance
  • environment
  • robotics
  • health disparities
  • art history
  • machine learning
  • statistics
  • sexuality
  • rhetoric
  • composition
  • computer science
  • health
  • sustainability
  • ecology
  • evolution
  • vulnerable populations
  • literacy
  • mental health
  • urban design
  • collaboration
  • politics
  • biostatistics
  • popular culture
  • mathematical physics
  • teacher education
  • artificial intelligence
  • music education
  • ethics
  • social media
  • molecular biology
  • orchestra

Full-Text Search

Elena A Platonova

Public Health Sciences
health care strategy
patient-centered medical homes
patient-physician communication
primary health care

Platonova Dep

Profile:

Elena Platonova is an Associate Professor of Healthcare Management in the Department of Public Health at UNC Charlotte. She received her Ph.D. degree in health care strategic management and organizational behavior from the University of Alabama at Birmingham in 2005.

Dr. Platonova has been involved in research projects and publications focused on the inter-relationships among patient trust, patient satisfaction, and patient loyalty to primary care doctors. She is now involved in a number of research projects focused on patient assessment of provider communication in the context of patient-centered medical home (PCMH) in free clinics and how it is associated with patient outcomes.

Education:

Certified Health Care Assistant for USSR Armed Forces, Chelyabinsk State Pedagogical Institute, Chelyabinsk, Russia, 1983.

Certified Teacher of English and German, Chelyabinsk State Pedagogical Institute, Chelyabinsk, Russia, 1986.

Master of Health Administration, School of Public Health, University of South Carolina, USA, 1998.

Ph.D. in Healthcare Strategic Management, School of Health Related Professions and School of Business, University of Alabama at Birmingham, USA, 2005.

Teaching:

Healthcare Systems and Delivery (HSRD 8202 doctoral seminar)

Health Insurance and Managed Care (HADM 6200 graduate elective)

Introduction to US Healthcare System (HADM 6100 graduate)

Marketing in Health Care (HADM 6124 graduate)

Organization Behavior in Health Care (HADM 6145 graduate)

Research Interests:
Primary health care; patient-centered medical home (PCMH); provider-patient communication; health care strategy

Selected Publications:

Platonova E., Qu H., & Warren-Findlow J. (2019). Patient-Centered Communication: Dissecting Provider Communication, International Journal of Healthcare Quality Assurance. 32(2): 1-14.doi: 10.1108/IJHCQA-02-2018-0027

Fos, E., Thompson, M., Elnitsky C., & Platonova E. (2019). Community Benefit Spending Among North Carolina’s Tax-Exempt Hospitals After Performing Community Health Needs Assessments, Journal of Public Health Management and Practice. 25(4): E1-E8. doi: 10.1097/PHH.0000000000000921

 Fos, E., Thompson, M., Elnitsky C., & Platonova E. (2018). Did Performing Community Health Needs Assessments Increase Community Health Program Spending by North Carolina’s Tax-Exempt Hospitals? Population Health Management. doi: 10.1089/pop.2018.0140

Platonova E., Warren-Findlow J., Saunders W., Hutchison J., & Coffman M. (2016). Hispanics’ Satisfaction with Free Clinic Providers: An Analysis of Patient-Centered Medical Home Characteristics. Journal of Community Health. 41:1290-97. doi: 10.1007/s10900-016-0218-2

Platonova E., Saunders W., Warren-Findlow J., & Hutchison J. (2016). Patient Perceptions of Patient-Centered Medical Home Characteristics and Satisfaction with Free Clinic Services. Population Health Management, 19(5): 324-31. doi:10.1089/pop.2015.0100

Platonova E. & Shewchuk, R. (2015). Patient Assessment of Primary Care Physician Communication: A Segmentation Approach. International Journal of Health Care Quality Assurance, 28(4): 1-12. doi: 10.1108/IJHCQA-11-2013-0136

GOOGLE Scholar

PubMed

  • Alerts
  • Jobs
  • Make a Gift
  • Maps / Directions
  • Accessibility IconAccessibility
Follow UNC Charlotte
Facebook Blogger Twitter Flickr YouTube
The University of North Carolina at Charlotte 9201 University City Blvd., Charlotte, NC 28223-0001 · 704-687-UNCC (8622) © 2014 UNC Charlotte | All Rights Reserved | Terms of Use | Policy Statements | Contact Us
Skip to toolbar
  • Log In