Rhetoric & Technical Communication
Rhetoric & Technical Communication
Aaron A. Toscano, Ph.D., Associate Professor, Dept. of English

Resources and Daily Activities

  • Charlotte Debate
  • Conference Presentations
    • Critical Theory/MRG 2023 Presentation
    • PCA/ACA Conference Presentation 2022
    • PCAS/ACAS 2024 Presentation
    • PCAS/ACAS Presentation 2021
    • SAMLA 2024 Presentation
    • SEACS 2021 Presentation
    • SEACS 2022 Presentation
    • SEACS 2023 Presentation
    • SEACS 2024 Presentation
    • SEACS 2025 Presentation
    • SEWSA 2021 Presentation
    • South Atlantic MLA Conference 2022
  • Dr. Toscano’s Homepage
  • ENGL 2116-014: Introduction to Technical Communication
    • April 10th: Analyzing Ethics
      • Ethical Dilemmas for Homework
      • Ethical Dilemmas to Ponder
      • Mapping Our Personal Ethics
    • April 12th: Writing Ethically
    • April 17th: Ethics Continued
    • April 19th: More on Ethics in Writing and Professional Contexts
    • April 24th: Mastering Oral Presentations
    • April 3rd: Research Fun
    • April 5th: More Research Fun
      • Epistemology and Other Fun Research Ideas
      • Research
    • February 13th: Introduction to User Design
    • February 15th: Instructions for Users
      • Making Résumés and Cover Letters More Effective
    • February 1st: Reflection on Workplace Messages
    • February 20th: The Rhetoric of Technology
    • February 22nd: Social Constructions of Technology
    • February 6th: Plain Language
    • January 11th: More Introduction to Class
    • January 18th: Audience & Purpose
    • January 23rd: Résumés and Cover Letters
      • Duty Format for Résumés
      • Peter Profit’s Cover Letter
    • January 25th: More on Résumés and Cover Letters
    • January 30th: Achieving a Readable Style
      • Euphemisms
      • Prose Practice for Next Class
      • Prose Revision Assignment
      • Revising Prose: Efficiency, Accuracy, and Good
      • Sentence Clarity
    • January 9th: Introduction to the Class
    • Major Assignments
    • March 13th: Introduction to Information Design
    • March 15th: More on Information Design
    • March 20th: Reporting Technical Information
    • March 27th: The Great I, Robot Analysis
    • May 1st: Final Portfolio Requirements
  • ENGL 4182/5182: Information Design & Digital Publishing
    • August 21st: Introduction to the Course
      • Rhetorical Principles of Information Design
    • August 28th: Introduction to Information Design
      • Prejudice and Rhetoric
      • Robin Williams’s Principles of Design
    • Classmates Webpages (Fall 2017)
    • December 4th: Presentations
    • Major Assignments for ENGL 4182/5182 (Fall 2017)
    • November 13th: More on Color
      • Designing with Color
      • Important Images
    • November 20th: Extra-Textual Elements
    • November 27th: Presentation/Portfolio Workshop
    • November 6th: In Living Color
    • October 16th: Type Fever
      • Typography
    • October 23rd: More on Type
    • October 2nd: MIDTERM FUN!!!
    • October 30th: Working with Graphics
      • Beerknurd Calendar 2018
    • September 11th: Talking about Design without Using “Thingy”
      • Theory, theory, practice
    • September 18th: The Whole Document
    • September 25th: Page Design
  • ENGL 4183/5183: Editing with Digital Technologies
    • August 23rd: Introduction to the Class
    • August 30th: Rhetoric, Words, and Composing
    • December 6th: Words and Word Classes
    • Major Assignments for ENGL 4183/5183 (Fall 2023)
    • November 15th: Cohesive Rhythm
    • November 1st: Stylistic Variations
    • November 29th: Voice and Other Nebulous Writing Terms
      • Rhetoric of Fear (prose example)
    • November 8th: Rhetorical Effects of Punctuation
    • October 11th: Choosing Adjectivals
    • October 18th: Choosing Nominals
    • October 4th: Form and Function
    • September 13th: Verb is the Word!
    • September 27th: Coordination and Subordination
      • Parallelism
    • September 6th: Sentence Patterns
  • ENGL 4275/WRDS 4011: “Rhetoric of Technology”
    • April 23rd: Presentation Discussion
    • April 2nd: Artificial Intelligence Discussion, machine (super)learning
    • April 4th: Writing and Reflecting Discussion
    • April 9th: Tom Wheeler’s The History of Our Future (Part I)
    • February 13th: Religion of Technology Part 3 of 3
    • February 15th: Is Love a Technology?
    • February 1st: Technology and Postmodernism
    • February 20th: Technology and Gender
    • February 22nd: Technology, Expediency, Racism
    • February 27th: Writing Workshop, etc.
    • February 6th: The Religion of Technology (Part 1 of 3)
    • February 8th: Religion of Technology (Part 2 of 3)
    • January 11th: Introduction to the Course
    • January 16th: Isaac Asimov’s “Cult of Ignorance”
    • January 18th: Technology and Meaning, a Humanist perspective
    • January 23rd: Technology and Democracy
    • January 25th: The Politics of Technology
    • January 30th: Discussion on Writing as Thinking
    • Major Assignments for Rhetoric of Technology
    • March 12th: Neuromancer (1984) Day 1 of 3
    • March 14th: Neuromancer (1984) Day 2 of 3
    • March 19th: Neuromancer (1984) Day 3 of 3
    • March 21st: Writing and Reflecting: Research and Synthesizing
    • March 26th: Artificial Intelligence and Risk
    • March 28th: Artificial Intelligence Book Reviews
  • ENGL 6166: Rhetorical Theory
    • April 11th: Knoblauch. Ch. 4 and Ch. 5
    • April 18th: Feminisms, Rhetorics, Herstories
    • April 25th:  Knoblauch. Ch. 6, 7, and “Afterword”
    • April 4th: Jacques Derrida’s Positions
    • February 15th: St. Augustine’s On Christian Doctrine [Rhetoric]
    • February 1st: Aristotle’s On Rhetoric, Book 2 & 3
      • Aristotle’s On Rhetoric, Book 2
      • Aristotle’s On Rhetoric, Book 3
    • February 22nd: Knoblauch. Ch. 1 and 2
    • February 29th: Descartes, Rene, Discourse on Method
    • February 8th: Isocrates
    • January 11th: Introduction to Class
    • January 18th: Plato’s Phaedrus
    • January 25th: Aristotle’s On Rhetoric, Book 1
    • March 14th: Mary Wollstonecraft’s A Vindication of the Rights of Women
    • March 21st: Feminist Rhetoric(s)
    • March 28th: Knoblauch’s Ch. 3 and More Constitutive Rhetoric
    • Rhetorical Theory Assignments
  • ENGL/COMM/WRDS: The Rhetoric of Fear
    • April 11th: McCarthyism Part 1
    • April 18th: McCarthyism Part 2
    • April 25th: The Satanic Panic
    • April 4th: Suspense/Horror/Fear in Film
    • February 14th: Fascism and Other Valentine’s Day Atrocities
    • February 21st: Fascism Part 2
    • February 7th: Fallacies Part 3 and American Politics Part 2
    • January 10th: Introduction to the Class
    • January 17th: Scapegoats & Conspiracies
    • January 24th: The Rhetoric of Fear and Fallacies Part 1
    • January 31st: Fallacies Part 2 and American Politics Part 1
    • Major Assignments
    • March 28th: Nineteen Eighty-Four
    • March 7th: Fascism Part 3
    • May 2nd: The Satanic Panic Part II
      • Rhetoric of Fear and Job Losses
  • Intercultural Communication on the Amalfi Coast
    • Pedagogical Theory for Study Abroad
  • LBST 2213-110: Science, Technology, and Society
    • August 22nd: Science and Technology from a Humanistic Perspective
    • August 24th: Science and Technology, a Humanistic Approach
    • August 29th: Collins & Pinch’s The Golem (Science), Ch. 2
    • August 31st: Collins & Pinch’s The Golem (Science), Ch. 3 and 4
    • December 5th: Video Games and Violence, a more nuanced view
    • November 14th: Boulle, Pierre. Planet of the Apes. (1964) Ch. 27-end
    • November 16th: Shelley, Mary. Frankenstein. 1818. Preface-Ch. 8
    • November 21st: Shelley, Mary. Frankenstein. 1818. Ch. 9-Ch. 16
    • November 28th: Shelley, Mary. Frankenstein. Ch. 17-Ch. 24
    • November 30th: Violence in Video Games
    • November 7th: Boulle, Pierre. Planet of the Apes Ch. 1-17
    • November 9th: Boulle, Pierre. Planet of the Apes, Ch. 18-26
    • October 12th: Lies Economics Tells
    • October 17th: Brief Histories of Medicine, Salerno, and Galen
    • October 19th: Politicizing Science and Medicine
    • October 24th: COVID-19 Facial Covering Rhetoric
    • October 26th: Wells, H. G. Time Machine. Ch. 1-5
    • October 31st: Wells, H. G. The Time Machine Ch. 6-The End
    • October 3rd: Collins & Pinch’s The Golem at Large (Technology), Ch. 7 and Conclusion
    • September 12th: Collins & Pinch’s The Golem (Science), Ch. 7 and Conclusion
    • September 19th: Collins & Pinch’s The Golem at Large (Technology), Prefaces and Ch. 1
    • September 26th: Collins & Pinch’s The Golem at Large (Technology), Ch. 2
    • September 28th: Collins & Pinch’s The Golem at Large (Technology), Ch. 5 and 6
    • September 7th: Collins & Pinch’s The Golem (Science), Ch. 5 and 6
  • New Media: Gender, Culture, Technology
    • August 19: Introduction to the Course
    • August 21: More Introduction
    • August 26th: Consider Media-ted Arguments
    • August 28th: Media & American Culture
    • November 13th: Hank Green’s An Absolutely Remarkable Thing, Part 3
    • November 18th: Feminism’s Non-Monolithic Nature
    • November 20th: Compulsory Heterosexuality
    • November 25th: Presentation Discussion
    • November 4: Hank Green’s An Absolutely Remarkable Thing, Part 1
    • November 6: Hank Green’s An Absolutely Remarkable Thing, Part 2
    • October 16th: No Class Meeting
    • October 21: Misunderstanding the Internet, Part 1
    • October 23: Misunderstanding the Internet, Part 2
    • October 28: The Internet, Part 3
    • October 2nd: Hauntology
    • October 30th: Social Construction of Sexuality
    • October 7:  Myth in American Culture
    • September 11: Critical Theory
    • September 16th: Social Construction of Gender and Sexuality
    • September 18th: Postmodernism, Part 1
    • September 23rd: Postmodernism, Part 2
    • September 25th: Postmodernism, Part 3
    • September 30th: Capitalist Realism
    • September 4th: The Medium is the Message!
    • September 9: The Public Sphere
  • Science Fiction and American Culture
    • April 10th: Octavia Butler’s Dawn (Parts III and IV)
    • April 15th: The Dispossessed (Part I)
    • April 17th: The Dispossessed (Part II)
    • April 1st: Interstellar (2014)
    • April 22nd: In/Human Beauty
    • April 24: Witch Hunt Politics (Part I)
    • April 29th: Witch Hunt Politics (Part II)
    • April 3rd: Catch Up and Start Octavia Butler
    • April 8th: Octavia Butler’s Dawn (Parts I and II)
    • February 11: William Gibson, Part II
    • February 18: Use Your Illusion I
    • February 20: Use Your Illusion II
    • February 25th: Firefly and Black Mirror
    • February 4th: Writing Discussion: Ideas & Arguments
    • February 6th: William Gibson, Part I
    • January 14th: Introduction to to “Science Fiction and American Culture”
    • January 16th: More Introduction
    • January 21st: Robots and Zombies
    • January 23rd: Gender Studies and Science Fiction
    • January 28th: American Studies Introduction
    • January 30th: World’s Beyond
    • March 11th: All Systems Red
    • March 13th: Zone One (Part 1)
      • Zone One “Friday”
    • March 18th: Zone One, “Saturday”
    • March 20th: Zone One, “Sunday”
    • March 25th: Synthesizing Sources; Writing Gooder
      • Writing Discussion–Outlines
    • March 27th: Inception (2010)
  • Teaching Portfolio
  • Topics for Analysis
    • A Practical Editing Situation
    • American Culture, an Introduction
    • Cultural Studies and Science Fiction Films
    • Efficiency in Writing Reviews
    • Feminism, An Introduction
    • Fordism/Taylorism
    • Frankenstein Part I
    • Frankenstein Part II
    • Futurism Introduction
    • How to Lie with Statistics
    • How to Make an Argument with Sources
    • Isaac Asimov’s “A Cult of Ignorance”
    • Judith Butler, an Introduction to Gender/Sexuality Studies
    • Langdon Winner Summary: The Politics of Technology
    • Oral Presentations
    • Oratory and Argument Analysis
    • Our Public Sphere
    • Postmodernism Introduction
    • Protesting Confederate Place
    • Punctuation Refresher
    • QT, the Existential Robot
    • Religion of Technology Discussion
    • Rhetoric, an Introduction
      • Analyzing the Culture of Technical Writer Ads
      • Rhetoric of Technology
      • Visual Culture
      • Visual Perception
      • Visual Perception, Culture, and Rhetoric
      • Visual Rhetoric
      • Visuals for Technical Communication
      • World War I Propaganda
    • The Great I, Robot Discussion
      • I, Robot Short Essay Topics
    • The Rhetoric of Video Games: A Cultural Perspective
      • Civilization, an Analysis
    • The Sopranos
    • Why Science Fiction?
    • Zombies and Consumption Satire
  • Video Games & American Culture
    • April 14th: Phallocentrism
    • April 21st: Video Games and Neoliberalism
    • April 7th: Video Games and Conquest
    • Assignments for Video Games & American Culture
    • February 10th: Aesthetics and Culture
    • February 17th: Narrative and Catharsis
    • February 24th: Serious Games
    • February 3rd: More History of Video Games
    • January 13th: Introduction to the course
    • January 20th: Introduction to Video Game Studies
    • January 27th: Games & Culture
      • Marxism for Video Game Analysis
      • Postmodernism for Video Game Analysis
    • March 24th: Realism, Interpretation(s), and Meaning Making
    • March 31st: Feminist Perspectives and Politics
    • March 3rd: Risky Business?

Contact Me

Office: Fretwell 255F
Email: atoscano@uncc.edu
New Media: Gender, Culture, Technology » October 21: Misunderstanding the Internet, Part 1

October 21: Misunderstanding the Internet, Part 1

Plan for the Day

  • Database Culture (just the first part of the page if we need to go back)
  • Brief history of this course
  • Misunderstanding the Internet, Chapters 1 and 2
  • Critical Media Analysis Essay (Due 11/25)
    • How to Make an Argument with Sources
    • Google Doc (time permitting)

Misunderstanding the Internet

Throughout the book, the authors make a point to demonstrate that the internet—a technology—is a product of the culture from which it comes and where it’s used. The internet didn’t cause capitalist or racist values; it’s used in accordance with those values. We need to start with a coupe definitions:

  • Technological determinism
  • Social construction of technology
    • Dialectic of technology?
  • neoliberalism: the idea of a total (or nearly total) market-driven economy with little or no government regulations.

Also, this book is dated, but it’s still important because it gives both a snapshot in time of digital communication and a reminder of how we often view technology through culturally consctructed lenses: We want to believe the arc of the universe bends towards justice, egalitarianism, utopia, etc. We’re a hopeful bunch. I’m interested in your ability not to claim Curran, Fenton, and Freedman are wrong but to point to specific areas related to the internet that have changed. For instance, what about these areas nearly 10 years after Curran, Fenton, and Freedman published:

  • Online shopping statistics from Forbes…
    • and a lesson on citations and simulacra
    • What is IPC? (International Post Corporation)
  • Support for anti-democratic regimes
  • Social Media and “news”
    • Facebook Users Statistics (2024)

Chapter 1: “The Internet of Dreams”

Potential questions to start us off.

  • Briefly discuss why we (pundits and users) assumed the internet “would generate wealth and prosperity for all” in the beginning of the world wide web (p. 2)”?
  • What are some businesses and/or industries that appear to be changing—quite rapidly—because of the internet’s communication ability?
  • The authors* point out “the underlying logic of the capitalist system: the natural processes of competition tend to diminish competition” (p. 6). How has competition diminished because of the internet since the early 1990s?
  • The authors suggest that “nationalist cultures are strongly embedded in most societies, and this constrains the internationalism of the web despite its global reach” (constraint #6, p. 10). What’s the difference between patriotism and nationalism?
  • How have “comments” sections at the end of online articles led to the idea of the “prosumer” as opposed to the old “consumer”?
  • What is the main point of the authors’ argument about how the internet facilitates activism (pp. 33-34)?

*Yes, James Curran is credited as the author of this chapter, but I’ll identify all the editors as authors in class discussions. In your own work—for instance, an essay—you should cite the chapter author appropriately.

  • p. 1: “Underlying these predictions was a widely shared internet-centrism, a belief that the internet was a determining technology that would reconfigure all environments.”
  • p. 7: “The impact of the internet does not follow a trajectory dictated solely by its technology, but is filtered through the structures and processes of society.”
  • p. 11: “…it was thought that the internet would rejuvenate democracy because the public would gain unprecedented access to information, and be better able to control government (Toffler and Toffler 1995).”
  • p. 15: “The internet has also failed to reinvigorate democracy in ways that were hoped for, due to the brake imposed by widespread political disengagement.”
    • “The survey also revealed a low level of political knowledge (Curran et al. 2014).”
    • What would Asimov say?
  • p. 15: “…accessing diverse information to hold government to account is not a priority concern of most internet users.”
    • Hence, echo chambers.
  • p. 21: “Paradoxically, the internet-based empowerment of activists is taking place in a wider political context of greater disempowerment.”
  • p. 24: “Potentially, the rise of social networking sites (SNS) could have undermined the ascendancy of legacy media, and their online subsidiaries.”
  • Scrutinize these two sentences:
    • p. 27: “The rise of blogging was overhyped. SNS is not ordinarily a politicised alternative communication system.”
  • p. 33: “…different contexts produce different outcomes, something that is repeatedly obscured by overarching theories of the internet centred on its technology.”
  • p. 33: “[Early internet assessments] failed to recognise that the impact of technology is filtered through the structures and processes of society.”

Chapter 2: “The Internet of History”

Ch. 2 questions to start us off.

  • In what ways was the US military instrumental in creating the internet we have today?
  • The authors point out, “the American state underwrote a major part of the internet’s initial research and development costs. This was not something the private sector was willing to do” (p. 51). In light of that comment, reflect on the internet as an infrastructure project like sewers, roads, train tracks, etc.
  • In the early 1990s, the internet is said to have attracted users interested in hiding their identities (p. 53). Why might that have been valued by these users?
  • How is “[d]igital capitalism…not very different from other forms of large-scale corporate capitalism” (p. 57)? Consider where these digital companies reside and do business.
  • Explain the ramifications of “Ofcom [2014] reports that the average adult in the UK now spends more time using media and communications than sleeping” (as cited in Curran, Fenton, & Freedman p. 63))?
  • Why do you think “online entertainment tend[s] to side-line political discourse” (p. 64)?
  • Consider the internet (and the related technologies to access it: smartphones, tablets, Twitter, facebook, etc.) as an extension of a user/activist in regards to the Arab Spring uprisings (pp. 66-70)?
  • The authors leave out two movements that we need to address:
    • Black Lives Matter
    • MAGA/QAnon
  • Why do we consider the internet an individualistic technology?

Maybe this is a better question for Wednesday, but I’ll ask it here: How does the internet help maintain the status quo?

  • p. 50: “The open, peer-to-peer neutrality of the system not only suited military objectives but also accorded with the ethos of academic science.”
  • p. 58: “Commercialisation of the internet…[led to software] to collate data from different sources to compile a social network analysis about the personal interests, friendships, affiliations and consumption habits of users.”
  • p. 63: “Consumers seem willing to waive their rights to privacy, and put up with a limited quota of advertising, while continuing to resist paying for online content.”
  • But what about democracy…
    • p. 64: “It was widely predicted in the 1990s that the global diffusion of the internet would assist the march to democracy.”
    • p. 65: “‘Internet diffusion was not a specific causal mechanism of national democratic growth’ (Groshek 2010: 142).”
    • “One reason why the ‘internet as the grave-digger of dictatorship’ thesis proved to be overstated was that it failed to appreciate that democracy is only one source of governmental legitimacy.”
    • “…the narcotic of an entertainment-centred popular culture.”
    • “Authoritarian governments….can monitor the internet behaviour of potential dissidents through surveillance software…”
    • In fact, can’t all governments surveil their citizens?
  • Arab Spring
    • p. 68: “In brief, there was a common thread of active opposition to the regimes in all the insurgent countries, which extended back over decades.”
    • p. 69: “Mobile phones, personal computers and social media all played a part in fanning the embers of dissent…”
    • “If the rise of digital communications technology did not cause the uprisings, it strengthened them.”
  • pp. 75-76: “…commercialisation subsequently distorted the internet in the West, while state censorship, in particular, muzzled the internet in the East.”
  • p. 76: “In brief, the rise of the internet was accompanied by the decline of its freedom.”
  • “The interaction between the internet and society is complex.”

Next Class

Continue/finish reading Misunderstanding the Internet for Wednesday, 10/23. At some point, we need to talk about the next essay: Critical Media Analysis Project, due 11/25.

Skip to toolbar
  • Log In