Rhetoric & Technical Communication
Rhetoric & Technical Communication
Aaron A. Toscano, Ph.D., Associate Professor, Dept. of English

Resources and Daily Activities

  • Charlotte Debate
  • Conference Presentations
    • Critical Theory/MRG 2023 Presentation
    • PCA/ACA Conference Presentation 2022
    • PCAS/ACAS 2024 Presentation
    • PCAS/ACAS Presentation 2021
    • SAMLA 2024 Presentation
    • SEACS 2021 Presentation
    • SEACS 2022 Presentation
    • SEACS 2023 Presentation
    • SEACS 2024 Presentation
    • SEACS 2025 Presentation
    • SEWSA 2021 Presentation
    • South Atlantic MLA Conference 2022
  • Dr. Toscano’s Homepage
  • ENGL 2116-014: Introduction to Technical Communication
    • April 10th: Analyzing Ethics
      • Ethical Dilemmas for Homework
      • Ethical Dilemmas to Ponder
      • Mapping Our Personal Ethics
    • April 12th: Writing Ethically
    • April 17th: Ethics Continued
    • April 19th: More on Ethics in Writing and Professional Contexts
    • April 24th: Mastering Oral Presentations
    • April 3rd: Research Fun
    • April 5th: More Research Fun
      • Epistemology and Other Fun Research Ideas
      • Research
    • February 13th: Introduction to User Design
    • February 15th: Instructions for Users
      • Making Résumés and Cover Letters More Effective
    • February 1st: Reflection on Workplace Messages
    • February 20th: The Rhetoric of Technology
    • February 22nd: Social Constructions of Technology
    • February 6th: Plain Language
    • January 11th: More Introduction to Class
    • January 18th: Audience & Purpose
    • January 23rd: Résumés and Cover Letters
      • Duty Format for Résumés
      • Peter Profit’s Cover Letter
    • January 25th: More on Résumés and Cover Letters
    • January 30th: Achieving a Readable Style
      • Euphemisms
      • Prose Practice for Next Class
      • Prose Revision Assignment
      • Revising Prose: Efficiency, Accuracy, and Good
      • Sentence Clarity
    • January 9th: Introduction to the Class
    • Major Assignments
    • March 13th: Introduction to Information Design
    • March 15th: More on Information Design
    • March 20th: Reporting Technical Information
    • March 27th: The Great I, Robot Analysis
    • May 1st: Final Portfolio Requirements
  • ENGL 4182/5182: Information Design & Digital Publishing
    • August 21st: Introduction to the Course
      • Rhetorical Principles of Information Design
    • August 28th: Introduction to Information Design
      • Prejudice and Rhetoric
      • Robin Williams’s Principles of Design
    • Classmates Webpages (Fall 2017)
    • December 4th: Presentations
    • Major Assignments for ENGL 4182/5182 (Fall 2017)
    • November 13th: More on Color
      • Designing with Color
      • Important Images
    • November 20th: Extra-Textual Elements
    • November 27th: Presentation/Portfolio Workshop
    • November 6th: In Living Color
    • October 16th: Type Fever
      • Typography
    • October 23rd: More on Type
    • October 2nd: MIDTERM FUN!!!
    • October 30th: Working with Graphics
      • Beerknurd Calendar 2018
    • September 11th: Talking about Design without Using “Thingy”
      • Theory, theory, practice
    • September 18th: The Whole Document
    • September 25th: Page Design
  • ENGL 4183/5183: Editing with Digital Technologies
    • August 23rd: Introduction to the Class
    • August 30th: Rhetoric, Words, and Composing
    • December 6th: Words and Word Classes
    • Major Assignments for ENGL 4183/5183 (Fall 2023)
    • November 15th: Cohesive Rhythm
    • November 1st: Stylistic Variations
    • November 29th: Voice and Other Nebulous Writing Terms
      • Rhetoric of Fear (prose example)
    • November 8th: Rhetorical Effects of Punctuation
    • October 11th: Choosing Adjectivals
    • October 18th: Choosing Nominals
    • October 4th: Form and Function
    • September 13th: Verb is the Word!
    • September 27th: Coordination and Subordination
      • Parallelism
    • September 6th: Sentence Patterns
  • ENGL 4275/WRDS 4011: “Rhetoric of Technology”
    • April 23rd: Presentation Discussion
    • April 2nd: Artificial Intelligence Discussion, machine (super)learning
    • April 4th: Writing and Reflecting Discussion
    • April 9th: Tom Wheeler’s The History of Our Future (Part I)
    • February 13th: Religion of Technology Part 3 of 3
    • February 15th: Is Love a Technology?
    • February 1st: Technology and Postmodernism
    • February 20th: Technology and Gender
    • February 22nd: Technology, Expediency, Racism
    • February 27th: Writing Workshop, etc.
    • February 6th: The Religion of Technology (Part 1 of 3)
    • February 8th: Religion of Technology (Part 2 of 3)
    • January 11th: Introduction to the Course
    • January 16th: Isaac Asimov’s “Cult of Ignorance”
    • January 18th: Technology and Meaning, a Humanist perspective
    • January 23rd: Technology and Democracy
    • January 25th: The Politics of Technology
    • January 30th: Discussion on Writing as Thinking
    • Major Assignments for Rhetoric of Technology
    • March 12th: Neuromancer (1984) Day 1 of 3
    • March 14th: Neuromancer (1984) Day 2 of 3
    • March 19th: Neuromancer (1984) Day 3 of 3
    • March 21st: Writing and Reflecting: Research and Synthesizing
    • March 26th: Artificial Intelligence and Risk
    • March 28th: Artificial Intelligence Book Reviews
  • ENGL 6166: Rhetorical Theory
    • April 11th: Knoblauch. Ch. 4 and Ch. 5
    • April 18th: Feminisms, Rhetorics, Herstories
    • April 25th:  Knoblauch. Ch. 6, 7, and “Afterword”
    • April 4th: Jacques Derrida’s Positions
    • February 15th: St. Augustine’s On Christian Doctrine [Rhetoric]
    • February 1st: Aristotle’s On Rhetoric, Book 2 & 3
      • Aristotle’s On Rhetoric, Book 2
      • Aristotle’s On Rhetoric, Book 3
    • February 22nd: Knoblauch. Ch. 1 and 2
    • February 29th: Descartes, Rene, Discourse on Method
    • February 8th: Isocrates
    • January 11th: Introduction to Class
    • January 18th: Plato’s Phaedrus
    • January 25th: Aristotle’s On Rhetoric, Book 1
    • March 14th: Mary Wollstonecraft’s A Vindication of the Rights of Women
    • March 21st: Feminist Rhetoric(s)
    • March 28th: Knoblauch’s Ch. 3 and More Constitutive Rhetoric
    • Rhetorical Theory Assignments
  • ENGL/COMM/WRDS: The Rhetoric of Fear
    • April 11th: McCarthyism Part 1
    • April 18th: McCarthyism Part 2
    • April 25th: The Satanic Panic
    • April 4th: Suspense/Horror/Fear in Film
    • February 14th: Fascism and Other Valentine’s Day Atrocities
    • February 21st: Fascism Part 2
    • February 7th: Fallacies Part 3 and American Politics Part 2
    • January 10th: Introduction to the Class
    • January 17th: Scapegoats & Conspiracies
    • January 24th: The Rhetoric of Fear and Fallacies Part 1
    • January 31st: Fallacies Part 2 and American Politics Part 1
    • Major Assignments
    • March 28th: Nineteen Eighty-Four
    • March 7th: Fascism Part 3
    • May 2nd: The Satanic Panic Part II
      • Rhetoric of Fear and Job Losses
  • Intercultural Communication on the Amalfi Coast
    • Pedagogical Theory for Study Abroad
  • LBST 2213-110: Science, Technology, and Society
    • August 22nd: Science and Technology from a Humanistic Perspective
    • August 24th: Science and Technology, a Humanistic Approach
    • August 29th: Collins & Pinch’s The Golem (Science), Ch. 2
    • August 31st: Collins & Pinch’s The Golem (Science), Ch. 3 and 4
    • December 5th: Video Games and Violence, a more nuanced view
    • November 14th: Boulle, Pierre. Planet of the Apes. (1964) Ch. 27-end
    • November 16th: Shelley, Mary. Frankenstein. 1818. Preface-Ch. 8
    • November 21st: Shelley, Mary. Frankenstein. 1818. Ch. 9-Ch. 16
    • November 28th: Shelley, Mary. Frankenstein. Ch. 17-Ch. 24
    • November 30th: Violence in Video Games
    • November 7th: Boulle, Pierre. Planet of the Apes Ch. 1-17
    • November 9th: Boulle, Pierre. Planet of the Apes, Ch. 18-26
    • October 12th: Lies Economics Tells
    • October 17th: Brief Histories of Medicine, Salerno, and Galen
    • October 19th: Politicizing Science and Medicine
    • October 24th: COVID-19 Facial Covering Rhetoric
    • October 26th: Wells, H. G. Time Machine. Ch. 1-5
    • October 31st: Wells, H. G. The Time Machine Ch. 6-The End
    • October 3rd: Collins & Pinch’s The Golem at Large (Technology), Ch. 7 and Conclusion
    • September 12th: Collins & Pinch’s The Golem (Science), Ch. 7 and Conclusion
    • September 19th: Collins & Pinch’s The Golem at Large (Technology), Prefaces and Ch. 1
    • September 26th: Collins & Pinch’s The Golem at Large (Technology), Ch. 2
    • September 28th: Collins & Pinch’s The Golem at Large (Technology), Ch. 5 and 6
    • September 7th: Collins & Pinch’s The Golem (Science), Ch. 5 and 6
  • New Media: Gender, Culture, Technology
    • August 19: Introduction to the Course
    • August 21: More Introduction
    • August 26th: Consider Media-ted Arguments
    • August 28th: Media & American Culture
    • November 13th: Hank Green’s An Absolutely Remarkable Thing, Part 3
    • November 18th: Feminism’s Non-Monolithic Nature
    • November 20th: Compulsory Heterosexuality
    • November 25th: Presentation Discussion
    • November 4: Hank Green’s An Absolutely Remarkable Thing, Part 1
    • November 6: Hank Green’s An Absolutely Remarkable Thing, Part 2
    • October 16th: No Class Meeting
    • October 21: Misunderstanding the Internet, Part 1
    • October 23: Misunderstanding the Internet, Part 2
    • October 28: The Internet, Part 3
    • October 2nd: Hauntology
    • October 30th: Social Construction of Sexuality
    • October 7:  Myth in American Culture
    • September 11: Critical Theory
    • September 16th: Social Construction of Gender and Sexuality
    • September 18th: Postmodernism, Part 1
    • September 23rd: Postmodernism, Part 2
    • September 25th: Postmodernism, Part 3
    • September 30th: Capitalist Realism
    • September 4th: The Medium is the Message!
    • September 9: The Public Sphere
  • Science Fiction and American Culture
    • April 10th: Octavia Butler’s Dawn (Parts III and IV)
    • April 15th: The Dispossessed (Part I)
    • April 17th: The Dispossessed (Part II)
    • April 1st: Interstellar (2014)
    • April 22nd: In/Human Beauty
    • April 24: Witch Hunt Politics (Part I)
    • April 29th: Witch Hunt Politics (Part II)
    • April 3rd: Catch Up and Start Octavia Butler
    • April 8th: Octavia Butler’s Dawn (Parts I and II)
    • February 11: William Gibson, Part II
    • February 18: Use Your Illusion I
    • February 20: Use Your Illusion II
    • February 25th: Firefly and Black Mirror
    • February 4th: Writing Discussion: Ideas & Arguments
    • February 6th: William Gibson, Part I
    • January 14th: Introduction to to “Science Fiction and American Culture”
    • January 16th: More Introduction
    • January 21st: Robots and Zombies
    • January 23rd: Gender Studies and Science Fiction
    • January 28th: American Studies Introduction
    • January 30th: World’s Beyond
    • March 11th: All Systems Red
    • March 13th: Zone One (Part 1)
      • Zone One “Friday”
    • March 18th: Zone One, “Saturday”
    • March 20th: Zone One, “Sunday”
    • March 25th: Synthesizing Sources; Writing Gooder
      • Writing Discussion–Outlines
    • March 27th: Inception (2010)
  • Teaching Portfolio
  • Topics for Analysis
    • A Practical Editing Situation
    • American Culture, an Introduction
    • Cultural Studies and Science Fiction Films
    • Efficiency in Writing Reviews
    • Feminism, An Introduction
    • Fordism/Taylorism
    • Frankenstein Part I
    • Frankenstein Part II
    • Futurism Introduction
    • How to Lie with Statistics
    • How to Make an Argument with Sources
    • Isaac Asimov’s “A Cult of Ignorance”
    • Judith Butler, an Introduction to Gender/Sexuality Studies
    • Langdon Winner Summary: The Politics of Technology
    • Oral Presentations
    • Oratory and Argument Analysis
    • Our Public Sphere
    • Postmodernism Introduction
    • Protesting Confederate Place
    • Punctuation Refresher
    • QT, the Existential Robot
    • Religion of Technology Discussion
    • Rhetoric, an Introduction
      • Analyzing the Culture of Technical Writer Ads
      • Rhetoric of Technology
      • Visual Culture
      • Visual Perception
      • Visual Perception, Culture, and Rhetoric
      • Visual Rhetoric
      • Visuals for Technical Communication
      • World War I Propaganda
    • The Great I, Robot Discussion
      • I, Robot Short Essay Topics
    • The Rhetoric of Video Games: A Cultural Perspective
      • Civilization, an Analysis
    • The Sopranos
    • Why Science Fiction?
    • Zombies and Consumption Satire
  • Video Games & American Culture
    • April 14th: Phallocentrism
    • April 21st: Video Games and Neoliberalism
    • April 7th: Video Games and Conquest
    • Assignments for Video Games & American Culture
    • February 10th: Aesthetics and Culture
    • February 17th: Narrative and Catharsis
    • February 24th: Serious Games
    • February 3rd: More History of Video Games
    • January 13th: Introduction to the course
    • January 20th: Introduction to Video Game Studies
    • January 27th: Games & Culture
      • Marxism for Video Game Analysis
      • Postmodernism for Video Game Analysis
    • March 24th: Realism, Interpretation(s), and Meaning Making
    • March 31st: Feminist Perspectives and Politics
    • March 3rd: Risky Business?

Contact Me

Office: Fretwell 255F
Email: atoscano@uncc.edu
New Media: Gender, Culture, Technology » September 9: The Public Sphere

September 9: The Public Sphere

Announcements

  • Charlotte Debate Team is Live!!!
    Mondays: 5:30-6:30
    Fridays: 5:00-6:00 {of course, there may be travel days on Fridays to tournaments}
    Fretwell 219
  • Speech-Debate General Interest Meetings
    Thursdays: 5:30-6:30pm
    Colvard 3140

Plan for the day

  • Critical Analysis of Culture Essay–Due 9/19 on Canvas
  • More Questions Than Answers
    • How to ask more questions as opposed to finding the answers
    • Critical thinking is a life-long goal…struggle
  • Finish up Marshal McLuhan
  • The Public Sphere

Preview of Contemporary Media Concerns

Jodi Dean explains the internet as a capitalist tool in a way that leads to our later discussions on the invisibility and ubiquity of cyberspace. The mid- to late-1990s promise of the internet was that “Democracy would be enhanced as all citizens acquired the ability to access information and express their opinions” (36); however, Dean explains this as the rhetoric of wishful thinking:

This promise of participation was not simply propaganda. It was and remains a deeper, underlying fantasy wherein technology covers over our impotence and supports a vision of ourselves as active political participants. Think of the rhetoric encasing any new device, system, code, or platform. A particular technological innovation becomes a screen upon which all sorts of fantasies of political action are projected.
Dean, Jodi. “Technology: The Promises of Communicative Capitalism.” Democracy and Other Neoliberal Fantasies: Communicative Capitalism and Left Politics. Duke UP, 2009, p. 36.

It’s easy to see technologies as prostheses that extend our abilities, but Dean argues they also allow us to project a façade of engagement. Much has been said about slacktivism, shallow online dating, and mindless video gaming, but the rhetoric of technological salvation has less attention. Last class’s webpage refered to a discussion about selfies and McLuhan’s definition of narcissim being an extension of oneself as opposed to simply being vainity.

Brief History Lesson: The Public Sphere as Enlightenment Phenomenon

Think back to your history classes about the French Revolution (1789) or, perhaps, Les Misérables (“red….and black…”). You may remember the Estates General that “advised” the monarch:

  1. First Estate: Church/Clergy
  2. Second Estate: Nobility
  3. Third Estate: Peasants…(They’re revolting!)

Eventually, the Press would become known as the Fourth Estate, which supports Habermas’s idea that newspapers are important for forming “public opinion.” As feudalism and monarchy, in general, gave way to more representative, classical liberal forms of government, the public (citizens) deliberated on policy and elected representatives.

  • classic liberalism: the state may not enroach on citizens’ rights or property without due process; the people are no longer merely subjects of a monarch.
  • neoliberalism: the idea of a total (or nearly total) market-driven economy with little or no government regulations.
    • In America, we often label people who promote this philosophy conservatives, neoconservatives, libertarians, or Republicans. In American popular media, the term “neoliberal” would be confusing because a “liberal” is considered (these are generalizations, of course) having the opposite view of the term “neoliberal.” This term is more a European one and rarely heard outside of academic discussions in America.

Below are some other definitions to be aware of because they’re important to Habermas’s overarching theory related to communication. We’ll cover this more when talking about critical theory, but Habermas isn’t anti-Enlightenment; instead, he has a more nuanced idea that rationality can be employed situationally and not as a Grand Narrative that governs all knowledge.

  • objectivity: an unbiased approach to knowledge making, communicating, and deliberating.
  • subjectivity: a more personal reference to “truth” based on one’s perspective and interpretation of phenomena.
  • intersubjective: a group consensus of those with similar backgrounds and/or commitments to knowledge creation; sometimes called “expert opinion” in the case of specialized discourse communities.
  • conventional wisdom: general assumptions of knowledge that are culturally defined (although not seen as culturally relative by adherents)
  • common sense: pragmatic responses and decisions to events, including taken-for-granted socially constructed conventional wisdom.
  • rationality: pursuing knowledge creation and communication based on convention and observable evidence.
  • instrumental rationality: a means justifies the ends approach where one bases conclusions on what appears most pragmatic and, therefore, situationally advantageous. If a choice fulfills one’s ends, it’s situationally rational; however, assuming that’s the only way to think is rather myopic.

Habermas doesn’t use “instrumental rationality” in the essay you read for today, but it’s an important concept for his overall theory (spanning seven decades!). Habermas isn’t against reason overall, but he would caution thinking that “rationality” is a pure, objective approach to decision making when the context might ignore other factors. Consider how “instrumental rationality” responds to these statements:

  • Fast food workers deserve a living wage
  • Gig economy workers (ride sharing, deliveries, etc.) deserve unions
  • Environmental regulations cost companies money
  • Charging $0.05 for a plastic bag at the grocery store hurts consumers

I will often discuss “instrumental rationality” (or, simply, “instrumentalism”) when critiquing the belief that tools (or sciences) are useful in carrying out (or explaining) goals (or ideas). This isn’t anti-science or anti-technology. It’s asking us to reflect on ideas we’ve black boxed–assumptions that we don’t return to for debate. Similarly, I’ll use ahistorical to refer to ignoring the past history preceeding an event and focusing solely on responding and not understanding.

Jürgen Habermas “The Public Sphere” (1964)

Jürgen Habermas is still alive and well at 95.

  • Public sphere: not the government, not a crowd, not the press (per se) but where public opinion is formed and (in theory) all citizens may contribute and be informed by this sphere.
    • In what ways do people contribute to the public sphere?
    • Is deliberation the only way to advance an agenda publically?
  • p. 49: Habermas makes a big claim that “Citizens behave as a public body when they confer in an unrestricted fashion…about matters of general interest” (49). He distinctly mentions the public sphere is where public opinion is formed. Whether or not it’s correct to discuss the “digital public sphere” as online spaces, such as social media, there’s no denying that this space is mediated by near total corporate and institutional control. Although debate happens online, even debate about net neutrality and corporate excess, there is no guarantee one’s voice or a group’s consensus is heard.
  • p. 51: “Today, newspapers and magazines, radio and television are the media of the public sphere.”
  • p. 50: “…public opinion can by definition come into existence only when a reasoning public is presupposed.”
  • p. 53: “…the newspaper publisher…changed from a vendor of recent news to a dealer in public opinion.”
  • p. 54 (special interests): “The public sphere, which must now mediate [special interest] demands, becomes a field for the competition of interests.”
  • p.55 (paraphrase): publicity is not an invitation for critical debate on a subject; instead, it’s to get people behind an issue.

If you get the chance, I highly suggest watching Elia Kazan’s A Face in the Crowd (1957). We’ve known for a long time that the media is influential…and superficial.

Next Class

We’ll finish up with Habermas and move onto a critique of the public sphere as a male-only domain.

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